KoForge Ltd


These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User") and KoForge Ltd. ("Company"), a Private Limited Company registered in England (Company Number: 16781388), with its registered office at 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ.

By accessing or using the mobile game reLetter (the "App"), you agree to be bound by these Terms.


1. Ownership and Intellectual Property

1.1 Exclusive Ownership. reLetter is fully owned and operated by KoForge Ltd.. All content, including but not limited to code, graphics, game mechanics, logos, and vocabulary databases, is the exclusive intellectual property of KoForge Ltd..

1.2 Limited License. We grant you a personal, non-exclusive, non-transferable, and revocable license to use the App for personal, non-commercial entertainment. You may not copy, modify, or reverse-engineer the App.

 

2. Eligibility

2.1 Minimum Age. The App is not intended for individuals under the age of 13. By using the App, you represent that you are at least 13 years old.

2.2 Compliance. If we discover a user is under 13, we reserve the right to terminate their access and delete associated data immediately to comply with privacy regulations.

 

3. User Access and Conduct

3.1 Guest Accounts. Access is currently via "Guest Accounts" tied to your device. We are not responsible for any loss of progress or virtual items if the App is deleted or your device is lost.

3.2 Responsibility. You are solely responsible for all activities that occur under your Guest Account.

3.3 Prohibited Behavior. You agree not to:

3.4 Content Removal. KoForge Ltd. reserves the absolute right to remove any nickname or ban any user who violates these conduct rules.

 

4. Monetization and Virtual Items

4.1 Virtual Currency. You may earn or purchase in-game "Coins" for hints and level skips.

4.2 License, Not Ownership. You acknowledge that Virtual Items are granted under a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to use such items within the App. Virtual Items have no monetary value and cannot be redeemed for cash, property, or any other real-world goods or services. The balance of Virtual Items shown in your Guest Account does not constitute a real-world balance or reflected value.

4.3 Refunds. KoForge Ltd. does not issue refunds for Virtual Items. Refunds for purchases are generally handled by Apple's App Store and Google Play Store and are subject to their respective refund policies. KoForge will comply with all statutory refund requirements mandated by applicable consumer protection laws, which shall be our maximum liability in all circumstances.

 

5. Advertisements

5.1 Third-Party Ads. The App may incorporate or display third-party advertisements, which may be personalized based on data collected from you. These ads are served through the Google AdMob mediation platform.6. Limitation of Liability (Precautions)

6.1 "As Is" Provision. The App is provided "as is" and "as available" without any warranties of any kind.

6.2 Disclaimer of Loss. To the maximum extent permitted by the laws of England and Wales, KoForge Ltd. is not responsible for any loss (including data loss, financial loss, or device damage) caused by the use of reLetter.

6.3 Liability Cap. Our total liability for any claim shall not exceed the amount you paid us in the 12 months preceding the claim.

6.4 Statutory Exceptions. This section does not exclude liability for death or personal injury caused by our negligence, or for fraud, as required by UK law.

 

7. Termination

We may suspend or terminate your access to the App at any time, without notice, for conduct that we believe violates these Terms or is harmful to other users or our business interests.

 

8. Warranty Disclaimer

THE APP IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. KOFORGE LTD. MAKES NO WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR COURSE OF PERFORMANCE. WE DO NOT WARRANT THAT THE APP WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE.


 9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL KOFORGE LTD., NOR ITS DIRECTORS, EMPLOYEES, PARTNERS, AGENTS, SUPPLIERS, OR AFFILIATES, BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM (I) YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE APP; (II) ANY VIRTUAL ITEMS LOST DUE TO DEVICE OR ACCOUNT FAILURE; AND (III) ANY CONTENT OBTAINED FROM THE APP.

 

10. Governing Law and Disputes

These Terms are governed by the laws of England and Wales. Any legal proceedings shall be subject to the exclusive jurisdiction of the English courts.

 

11. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. We will provide reasonable notice (such as via in-app announcement) of any new terms taking effect. By continuing to access or use our App after those revisions become effective, you agree to be bound by the revised terms.


12. Contact Information

If you have any questions about these Terms, please contact us at: KoForge Ltd. 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ, Koforge@protonmail.com